1996 DynMcDermott Petroleum Operations Company (contractor for the U.S. Department of Energy; renamed DM Petroleum Operations Company or “DM”)
Louisiana Performance Excellence Award, Level III Recipient
https://www.nist.gov/system/files/documents/2017/10/11/DynMcDermott_Application_Summary.pdf
DM adopted the Baldrige Excellence Framework to create a sustainable, resilient, high-performing organization. The Baldrige Excellence Framework was adopted as its business model and engaged the entire workforce in sustaining performance excellence.
DM received the Presidential National Baldrige Award in 2005, the only Louisiana organization to obtain this level of performance.
DM designed and created high-performing organizational systems, processes, and programs that resulted in senior leaders achieving national prominence, recognition, and performance awards such as the U.S. Presidential Baldrige Performance Excellence Award and the Robert W. Campbell Award for Safety, Health, and Environment Robert W. Campbell Award for Safety, Health, and Environment international performance excellence award, including competition from over 10 countries.
1996 – DynMcDermott Petroleum Operations Company (contractor for the U.S. Department of Energy; renamed DM Petroleum Operations Company or “DM”)
2001 – DynMcDermott Petroleum Operations Company (contractor for the U.S. Department of Energy; renamed DM Petroleum Operations Company or “DM”)
2003 – DynMcDermott Petroleum Operations Company (contractor for the U.S. Department of Energy; renamed DM Petroleum Operations Company or “DM”)
2006 – Bayou Choctaw Oil Storage Facility southwest of Baton Rouge, Louisiana.
2006 – West Hackberry Oil Storage facility in West Hackberry, LA
2006 – Big Hill Oil Storage Facility in Winnie, Texas, received the Texas Award for Performance Excellence Award
2009 – DynMcDermott Petroleum Operations Company (contractor for the U.S. Department of Energy; renamed DM Petroleum Operations Company or “DM”)
Louisiana Performance Excellence Award, Level III Recipient
Sector: Service
850 South Clearview Parkway Voice: (504) 734-4586 New Orleans, Louisiana 70123
DM Mission is to excel at delivering safe, secure, environmentally responsible and cost-effective SPR operational readiness
DM Vision is to be the industry leader for petroleum storage, distribution, and operational best practices; assist the SPR in remaining a leader in federal government agency performance.
Core Values
Mission Readiness
Responsible Stewardship Partnership
Customer Satisfaction
Social Responsibility
Employee Development & Diversity
Baldrige Performance Excellence Success Story – Transforming from Good to Great
DynMcDermott Petroleum Operations Company From 1993 to 2014, DynMcDermott Petroleum Operations Company (DM Petroleum Operations Company – DM) operated and maintained the U.S. Strategic Petroleum Reserve (SPR), a cache of up to 700 million barrels of crude oil. The U.S. Department of Energy’s (DOE) oil reserve was designed as “energy insurance” against disruptions to the availability of crude oil. With a budget for 2006 of $113 million and just over 500 employees in Louisiana, Texas, and Mississippi, DM worked exclusively for the DOE. When Hurricane Katrina caused DM to relocate operations from New Orleans to Beaumont, Texas, the SPR began delivering oil within 5 days to refineries in the Gulf Coast region, which normally get oil from the Gulf of Mexico.
Highlights
DM management and operating contractor for the Department of Energy’s Strategic Petroleum Reserve (SPR) headquartered in New Orleans, La.
DM won the award in 1996, 2001, 1006, and 2009, setting a new record as no other recipient has received the award more than twice.
DM is persistent in our performance improvement efforts and is not satisfied with meeting expectations; our goal is to exceed our customers’ expectations. Our receipt of this award is a tribute to the DM work ethic and commitment to customer service.” said Robert (Bob) McGough, President and CEO.
DM also won three environmental awards administered by the Louisiana Quality Foundation. Each of its three Louisiana site locations won the Louisiana Environmental Management Award adding to a long list of national environmental awards the company has received over the past 10 years. National environmental management awards include the White House Closing the Circle Certificate of Achievement for Model Facility Integrated Pollution Prevention, the Occupational Safety and Health Administrations and Department of Energy VPP STAR Certifications at multiple sites, and the Environmental Protection Agency’s National Environmental Achievement Track Award.
The SPR’s mission is to maintain a state of readiness to respond to the President of the United States should he order to use the SPR to mitigate the effects of an oil supply emergency. The SPR stores crude oil inside salt domes located along the Gulf Coast. All DM locations are certified as ISO 14001 entities.
DM is strongly devoted to preserving and safeguarding our environment. Our receipt of this award is a great testimony to the collective efforts of our workforce in fulfilling our commitment to our core values of responsible stewardship and social responsibility,” said Bob McGough, President and CEO of DM.
